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Frequently Asked Questions

Shipping & Delivery

How long does delivery take?

Delivery time depends on your location. At checkout, enter your address and we'll show you the exact estimated delivery window and shipping cost for your state.

How can I track my order?

Visit our Track Your Order page and enter your order number and email — no account needed.

Do you ship across all of India?

We ship to the states and regions configured in our shipping settings. If your state doesn't show a delivery option at checkout, please contact us.

Returns & Refunds

What's your return policy?

You can request a return within 7 days of delivery. See our full Returns & Refunds Policy for details.

How do I request a return?

Go to Track Your Order, look up your order, and click "Request a Return" if it's eligible.

How long do refunds take?

Once your return is approved, refunds to your original payment method are typically processed within a few business days. Cash on Delivery orders are refunded manually — we'll confirm the method with you.

Payment

What payment methods do you accept?

We accept cards, UPI, and net banking via Razorpay, as well as Cash on Delivery on eligible orders.

Is it safe to pay online here?

Yes — payments are processed securely by Razorpay. We never see or store your card details.

Orders & Account

Do I need an account to order?

No, you can check out as a guest. Creating an account just lets you view your order history in one place and check out faster next time.

Can I change or cancel my order after placing it?

Please contact us as soon as possible — we can usually help before an order ships.

Still have a question? Contact us